Tennessee DMV Sets COVID-19 Guidelines


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Tennessee DMV COVID-19 Guidelines

Is your Tennessee driver’s license about to expire? If so, here’s some information to make your visit to the DMV safe and productive.

The Department of Safety and Homeland Security regularly monitors the COVID-19 situation throughout Tennessee. Based on this information, authorities provide guidelines and requirements to keep all DMV employees and visitors safe.

While many Driver Services Centers and Self-Service Kiosks are open for business, there are some that remain closed. Check the closure advisories for unavailable centers in your area.

Authorities currently recommend using the e-Services portal rather than visiting a DMV office when possible.

Available online services include:

  • Renewals
  • Duplicates
  • Paying reinstatement fees
  • Changing your address
  • Completing a new resident application

If you do plan to visit to the DMV in person, keep the following requirements in mind:

  • Wear a cloth face mask
  • Agree to a temperature check at the door (Customers with a temp greater than 100.4 will be asked to return another day)
  • Answer COVID-19 health screening questions
  • Stay at least six feet apart from others when possible
  • Be prepared to wait in your vehicle if the office reaches limited capacity

Appointments are available for the following tasks:

  • Secure a REALID
  • Complete a knowledge test for your driver’s license permit
  • Have your license reinstated (available at select locations)
  • Perform a road skills test

Keep in mind that if you are scheduled to get an updated photo for your license in 2020, the Department has extended the deadline, so you now have through 2021 to appear in-person for a new picture.

The DMV has installed a series of protective measures to help stop the spread of COVID-19.

When you arrive at a Driver Services Center, you can expect to see:

  • Protective screens at examiner counters
  • Limited capacity inside the office
  • Staff wearing protective gear
  • Increased cleaning and sanitizing of surfaces

The Department also encourages customers to pay with credit/debit cards to limit the amount of cash that employees must handle.

And finally, remember that online options are also available to help you dismiss a ticket and save on auto insurance.  Visit DriveSafe Online for more details.