The following information should help resolve most technical issues.

Minimum System Requirements:


DriveSafe Online® 1-Hour and 6-Hour Defensive Driving Courses are HTML5 & mobile friendly*

Recommended: Desktop computer, laptop or tablet with at least the following browser/version:

Google Chrome: 10.0.648

Internet Explorer: 10

Microsoft Edge

Firefox: 10.0

Safari 6.0 (Mac) and 5.1.7 (Windows)8.0 (iOS)

Opera: 15

*Mobile phone users may need to adjust and/or minimize full screen video to access course navigation.

Full screen video playback can cover course navigation buttons.

Frequently Asked Questions:


How do I print my certificate?


  1. Click on the “Login” button in the upper area of this page
  2. Enter your registration email and password
  3. Click on the “Certificate of Completion” button
    1. Your certificate will be displayed
    2. Click the “Print Certificate” button near the bottom of the screen
Still need help? Send us an e-mail:

12 + 12 =